Privacy Policy
Last updated: 2026
Perth Concrete Co ("we", "us", "our") is a Perth-based concreting business. This policy explains how we handle personal information collected through this website in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
Information we collect
When you submit an enquiry through this website we collect: your name, mobile phone number, suburb, service required, approximate area, preferred contact time, and any message you include. We do not collect payment information, government identifiers, or sensitive personal information.
How we use your information
We use the information you submit solely to respond to your enquiry — to contact you, discuss the job, arrange a site visit if needed, and provide a written estimate.
Storage and security
Your enquiry is submitted to and stored in our customer management system (GoHighLevel), which applies commercial-grade encryption and access controls. We retain enquiry records for up to 24 months for quality assurance and to respond to any follow-up questions about your job.
Disclosure to third parties
We do not sell your information to marketers, aggregators, or unrelated third parties. We may disclose information where required by Australian law.
Analytics and cookies
This site uses Google Analytics to understand how visitors use the website. Google Analytics uses cookies to collect anonymous usage statistics (pages visited, time on site, general geographic location). We do not use this data to identify individual visitors. You can opt out via your browser cookie settings or via the Google Analytics opt-out browser add-on.
Your rights
Under the Australian Privacy Act you have the right to access personal information we hold about you and to request corrections. To exercise these rights, contact us via the enquiry form on our contact page. We will respond within 30 days.
Changes to this policy
We may update this policy from time to time. The current version is always the one published at this URL, with the "last updated" date reflecting the most recent revision.
Contact
Questions about privacy or requests relating to your personal information: use the enquiry form on our contact page.